Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.michelesheriebeauty.com

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WHAT PERSONAL INFORMATION WE COLLECT

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

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We collect Device Information using the following technologies:

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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

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Mention all other tracking tools and/or technologies being used by your website.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. This is called Order Information.

Make sure you mention all other information that you collect.

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By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION

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We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: - Communicate with you. - Screen our orders for potential risk or fraud. - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

 

SHARING YOUR PERSONAL INFORMATION

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We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Michele Sherie Beauty. How Google uses your Personal Information.

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

 

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 

Mention opt-out links from external services such as:

Facebook
Google
You can opt out of targeted advertising...

YOUR RIGHTS

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If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

 

The Site is not intended for individuals under the age of 16 (must be 18 or older to purchase our products).

 

CHANGES

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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If you have questions and/or require more information, do not hesitate to contact us Michele Sherie Beauty customer service via email michelesheriebeauty.com.

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Shipping Policy

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Our website offers free standard shipping on all orders within the United States. Michele Sherie Beauty reserves the right to change this shipping promotion at any time.

Most orders are delivered within 5-7 business days using USPS First Class Mail Service. MicheleSherie.com orders are shipped and delivered on business days (Monday through Friday, excluding federal and major holidays).  Most orders are processed within 48 hours of receipt (processing time does not include weekend days).  Orders placed on Saturday and Sunday will be processed the following Monday.

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. Overnight Service and 2nd Day Service is not available for shipments to APO/FPO, PO Box destinations, U.S. Territories and some locations in Alaska and Hawaii.

STANDARD SHIPPING
• Most orders shipped via Standard USPS First Class Mail Shipping are processed and shipped in 1-2 business days, depending on product availability.
• Most Standard orders are delivered within 4-6 business days from the order's ship date.  Please note: most orders destined for P.O. Boxes are delivered within 5-12 business days of the order's ship date.
SECOND DAY SERVICE
• Second Day orders placed by 3:00 PM CST will be processed and shipped the same day, depending on product availability.
• Second Day orders placed after 3:00 PM CST will be processed and shipped the next business day.
• Most orders shipped via 2nd Day Service are delivered within 2-3 business days from the order's ship date.
• We're sorry, orders destined for P.O. Boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Second Day Service.
• Second Day orders may require a signature upon delivery.

SHIPPING TO THIRD PARTY
We accept orders with a billing address different from the shipping address, as long as the billing address matches the address on your credit card statement and both addresses are located in the United States.  Note, however, that Michele Sherie Beauty reserves the right to choose not to process and ship any order at our discretion.

Shipping to multiple addresses At this time we do not offer shipping to more than one location per order.

Although we hope that your items are received with proper care, Michele Sherie Beauty is not responsible for any items lost, stolen, or damaged upon delivery.

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Return Policy

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We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Michele Sherie Beauty purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.
• Returns must be made within 14 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your michelesheriebeauty.com return to:
            Michele Sherie Beauty LLC
            Attn: Returns/Exchanges Dept.
            220 W Tennessee Street
            Florence, AL 35630

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• You will be responsible for the return shipping & handling charges, which will not be refunded.
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.

Only items purchased on www.michelesheriebeauty.com may be accepted for a return.  Items purchased from michelesheriebeauty.com cannot be returned or exchanged at retailers that sell Michele Sherie Beauty products.

Please contact customer service with any questions by email at michelesheriebeauty@gmail.com. Please type "Return" and order confirmation number into the subject line.

Please Note:  Empty containers cannot be accepted for refund.